# Request Tracker

> Open source ticketing system from Best Practical\. Self\-host RT or let us run it in the cloud\. Own your data, every feature on every plan, no lock\-in\.

Generated by Yoast SEO v28.8, this is an llms.txt file, meant for consumption by LLMs.

## Pages
- [Request Tracker for Incident Response](https://requesttracker.com/rtir/)
- [Free RTIR Trial](https://requesttracker.com/free-rtir-trial/)
- [Download Page](https://requesttracker.com/download-page/)
- [Release Policy](https://requesttracker.com/release-policy/)
- [Request a Quote](https://requesttracker.com/request-a-quote/)

## Posts
- [RT 6\.0\.4: Visualize and Navigate Lifecycles Right on the Ticket](https://requesttracker.com/2026/11/rt-6-0-4-visualize-and-navigate-lifecycles-right-on-the-ticket/)
- [RT and RTIR 6\.0\.4 and 5\.0\.11 Released](https://requesttracker.com/2026/11/rt-and-rtir-6-0-4-and-5-0-11-released/)
- [RT and RTIR 6\.0\.3 and 5\.0\.10 Released](https://requesttracker.com/2026/05/rt-and-rtir-6-0-3-and-5-0-10-released/)
- [Your AI Assistant Forgets\. Request Tracker Doesn't\.](https://requesttracker.com/2026/09/your-ai-assistant-forgets-request-tracker-doesnt/): When everyone works in their own AI tool, decisions vanish into private chats and collaboration stalls\. Here is how Request Tracker keeps both on the record\.
- [From Personal AI Assistants to Team Workflows](https://requesttracker.com/2026/08/from-personal-ai-assistants-to-team-workflows/)

## Categories
- [RT](https://requesttracker.com/category/rt/)
- [Archive](https://requesttracker.com/category/archive/)
- [Announcements](https://requesttracker.com/category/announcements/)
- [Features](https://requesttracker.com/category/features/)
- [Training](https://requesttracker.com/category/training/)

## Tags
- [RT](https://requesttracker.com/tag/rt/)
- [Training](https://requesttracker.com/tag/training/)
- [RTIR](https://requesttracker.com/tag/rtir/)
- [RT 6](https://requesttracker.com/tag/rt-6/)
- [RT 4\.4](https://requesttracker.com/tag/rt-44/)

## Optional
- [Sitemap index](https://requesttracker.com/sitemap_index.xml)