Tag: RTIR
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RT and RTIR 6.0.3 and 5.0.10 Released
We are pleased to announce that Request Tracker (RT) 6.0.3 and 5.0.10 are now available, along with matching releases of RT for Incident Response (RTIR) 6.0.3 and 5.0.10. Both RT 6.0.3 and RT 5.0.10 address several security issues, and we recommend that all users upgrade as soon as possible. Full details, upgrade notes, and complete…
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BPS at Educause Security 2018
Educause Security conference in Baltimore. One of our favorite sessions was a presentation by the University of Pennsylvania about how they use RTIR and automation to manage their high volume of incidents.
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Request Tracker Training in LA!
New dates for the Request Tracker training in LA!
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Tour of RTIR
To celebrate the release of RTIR 4.0, we recorded a video showing a typical workflow and some key features of RTIR.
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Join us in Washington DC for Request Tracker training this May!
Best Practical has scheduled a training for RT and RTIR in Washington, D.C., May 23-24, 2016. Come learn from the experts how to get the most out of your Request Tracker instance.