Category: Archive
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Join us in Washington DC for Request Tracker training this May!
Best Practical has scheduled a training for RT and RTIR in Washington, D.C., May 23-24, 2016. Come learn from the experts how to get the most out of your Request Tracker instance.
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It’s nearly here! Best Practical’s last 2015 RT training, in Chicago!
One more reminder that we are offering our last public RT training session of 2015 in Chicago, IL on December 14-15! There’s only a few spots left, so if you want to be among the first to hear directly from our engineers about the new features in Request Tracker 4.4, please sign up soon! For…
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Our Last Training of 2015 is Filling Up!
A reminder that we are offering our last public RT training session of 2015 in Chicago, IL on December 14-15! We are nearing capacity, so if you want to be among the first to hear directly from our engineers about the new features in Request Tracker 4.4, please sign up soon! For both days, the…
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Please Join Us For RT 4.4 Training in Chicago!
We’ve been hard at work on the next new major release of RT and it’s almost here! The first release candidate for RT 4.4 will be available in early November! To celebrate the new release of RT, we’ll be holding our next RT training in Chicago, IL on December 14-15, 2015. This training will introduce…
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RT 4.0.24 released
We have released RT version 4.0.24 to resolve CVE-2015-5475. See the release notes for a complete list.
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RT 4.2.11 released
We have released RT version 4.2.11. This is a bugfix release; most notably, it improves indexing time for full-text search, as well as improving support for Apache 2.4 and MySQL 5.5. Interactive command-line tools (including upgrade tools) will now also default to displaying warnings to STDERR, to aid in awareness of potential errors. See the…
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We’re hiring!
We are looking for a motivated, customer service oriented engineer to participate in all aspects of the software development cycles including requirements gathering, design, development, implementation, upgrades, maintenance and documentation. You will be responsible for ensuring that new or upgraded systems are fully deployed and functioning per the clients specification. You will also design and…
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RT 4.2.10 released
We have released RT version 4.2.10 to resolve CVE-2014-9472, CVE-2015-1165, and CVE-2015-1464, along with a number of bugfixes; see the release notes for a complete list.
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RT 4.0.23 released
We have released RT version 4.0.23 to resolve CVE-2014-9472, CVE-2015-1165, and CVE-2015-1464, along with a number of bugfixes; see the release notes for a complete list.
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RT for Incident Response 3.2.0 Released
RTIR 3.2.0 is the first release of RTIR compatible with RT 4.2. It is only compatible with RT 4.2.9 and later and will refuse to install on earlier versions of RT 4.2. You should be sure to review both core RT’s UPGRADING-4.2 as well as RTIR’s UPGRADING-3.2 documentation and any other UPGRADING documentation which may…