Category: What’s New In RT 4.4
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What’s New in 4.4: Infinite Scroll for Ticket History
RT 4.4 adds new load-on-scroll behavior to help when loading tickets with long histories. This option can be set globally or as an individual user preference and works best when sorting newest history entries at the top.
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RT 4.4.0 released
We’re thrilled to announce the availability of RT 4.4.0! This is the first release for the next major version of RT. The focus of this release series is quality-of-life improvements for both users and administrators.
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Learn about RT 4.4 and RTIR in our first public training of 2016, coming to you from Hamburg!
We’re thrilled to be in Hamburg, Germany on March 14-15! This training will introduce you to the new features in RT 4.4 as part of a comprehensive overview of RT. Whether you’re an old hand at RT or a recent convert, you’ll have a good understanding of all of RT’s features and functionality by the…
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What’s New in 4.4: Assets Now Standard in RT
In February of 2014, we released an official Assets extension to make it easy for IT departments everywhere to track and manage all of the equipment they are responsible for in RT. Support groups have more things to track than ever including software licenses, laptops, printers, and servers. And with the Internet of Things just…
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What’s New in 4.4: Improved Attachment Handling
Just as attachments are a vital part of everyday email, they are also fundamental to RT. Whether you are a working with a user sending a screenshot showing an error or exchanging a spreadsheet with accounting to track your new hardware order, we work with them all the time. Recognizing this, we’ve made several improvements…
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What’s New in RT 4.4: Overview
As we’re wrapping up testing of RT 4.4, it’s time to start showing you some of the new features we’ve added to make RT even more useful. If you’re looking into RT version 4.4 for the first time, take a look at the list below to learn more. And if you have helped us by…
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RT 4.4.0 release candidate 1 released
We're extremely excited to announce the availability of RT 4.4.0rc1: the first release candidate for the next major version of RT. We would be thrilled to hear your experiences installing or upgrading to this release; the more feedback we get, the sooner the official release of RT 4.4.0 can occur. Please be sure to review the upgrading documentation…