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RT 6 Beta Coming Soon: New Features Preview
Exciting news for the Request Tracker (RT) community—RT 6 is coming soon, and we’re getting closer to the public beta release! As we reported on the forum, we’ve been running RT 6 on our own RT instance, and it’s made updating tickets fun as we work with the new features! While we finalize the last…
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Manage your Splunk Alerts and Event in Request Tracker
If you run Splunk for observability, you can easily integrate with Request Tracker (RT) or RTIR with the RT connector app available right in Splunkbase. This integration is designed to automatically create new tickets from alerts, allowing you to effectively assign and manage incidents, ensuring that your team is always on top of issues as…
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Developer Preview: Request Tracker 6
We’re getting excited about the new features in RT 6, so we wanted to give you a first look at some of the updates coming soon. This release is packed with new features and enhancements designed to make your ticket management experience faster, more intuitive, and visually engaging. Here’s a sneak peek at what’s in…
