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RT 5.0.8 and 4.4.8 Now Available
RT version 5.0.8 is now available, along with RT 4.4.8. In addition to a batch of updates, new features, and fixes, there are several security updates provided in these releases. Details on these fixes are in the release notes linked in the forum posts below. We recommend that all RT users upgrade to get these…
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Request Tracker 6.0.0 Beta Now Available
The countdown to RT 6 is officially on, and we’re thrilled to invite you to get in early! The beta release of Request Tracker 6.0.0 is now available – and this is your chance to explore what’s new, and get a head start on everything it has to offer. RT 6 is a significant upgrade…
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Announcing End of Life Dates for RT 4.4 and RTIR 4.0
The Request Tracker 4.4 series (first released in February of 2016) and Request Tracker for Incident Response 4.0 series (first released in July 2016) will reach end of life on November 1, 2025. After this date, Best Practical will no longer support these series or publish any new releases with security updates, bug fixes, or…