Category: Announcements
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RT 5.0.5 and 4.4.7 Now Available
RT versions 5.0.5 and 4.4.7 are now available. In addition to some new features and bug fixes, these releases contain important security updates and are recommended for all RT users.
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RT 4.2.17, 4.4.5, and 5.0.2 Now Available
RT 4.2.17, 4.4.5, and 5.0.2 are now available. New versions include a security update and lots of new features.
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RT 4.2 and RTIR 3.2 Series Reach End of Life
RT 4.2 and RTIR 3.2 series reach end of life. New versions of both RT and RTIR are available for upgrading.
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CPAN Bug Tracker Upgraded to RT 5
The Perl programming language has an online resource for sharing open source Perl modules called the Comprehensive Perl Archive Network (CPAN) that hosts 196,755 Perl modules in 42,327 distributions. Starting in 2001, Best Practical started providing a Request Tracker instance at rt.cpan.org with a queue for every distribution on CPAN. So as you can see…
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RT 5.0.1 and RTIR 5.0.1 Now Available
Best Practical is happy to announce the availability of RT 5.0.1 and RTIR 5.0.1.
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RT 5.0.1 beta1 and RTIR 5.0.1 beta1 Available for Testing
Beta versions of the upcoming RT 5.0.1 and RTIR 5.0.1 releases are now available for testing.
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RT 5.0.0 and RTIR 5.0.0 Released
We are very excited to announce that Request Tracker (RT) 5.0.0 is now available for download! We have been running the new version since late last year and it’s been great using the new theme and new features. As mentioned in our earlier alpha and beta releases, here are some of the new features you…
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End of Life for RT 4.2 and RTIR 3.2 Series
Request Tracker 4.2 (released in October of 2013) and Request Tracker for Incident Response 3.2 (released in December 2014) will reach end of life on February 1, 2021. After this date, Best Practical will no longer support these series or publish any new releases with security updates, bug fixes, or new features. We recommend all…
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RT 5.0.0 Beta 1 Now Available
The RT 5.0.0 beta1 release is now available. The new release has a dark theme, graphical lifecycle builder, updated dashboard selection tool, asset query builder, and updated REST 2.0 API interface. Help us test today!