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AI-Powered Features for Request Tracker
We’re excited to announce the release of a new extension for Request Tracker (RT) that integrates AI features to help your team work more efficiently. RT-Extension-AI adds AI assistance directly into RT, both through automated scripts and interactively within the ticket editor. AI Prototype As we started to experiment with AI options in RT, we…
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RT 6 Extensions Are Here: Time to Plan Your Upgrade
Request Tracker (RT) 6.0.0 was released just a few weeks ago, and we know users are starting to plan upgrades. We also know RT systems depend on the rich ecosystem of free RT extensions (plugins). One blocker to upgrades can be the availability of new versions of RT extensions that are compatible with RT 6.…
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Request Tracker 6.0.0 Released
The release of Request Tracker 6.0.0 introduces significant enhancements, including customizable Page Layouts for tickets and assets, and improved dashboard functionalities. These features allow users to tailor their experience without coding. The upgrade process is supported by documentation and professional services, ensuring a smooth transition to the new version.
