Category: AI
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Turn Your Request Tracker Tickets Into Answers with AI
Everyone’s trying to figure out where AI assistants fit into their work. The hype phase is over. Now it’s about finding the spots where they genuinely help, where they save time, reduce friction, or surface something you would have missed. What’s becoming clear is that the AI itself is only part of the equation. The…
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Your AI Assistant Just Got a Direct Line to Request Tracker
AI assistants have gotten remarkably capable. You can ask them to summarize a situation, draft a response, compare options, or think through a problem, and they’ll do it well. But there’s a gap between what AI assistants can reason about and what’s actually happening inside your organization. That gap is the work: the tickets, requests,…
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Creating RT Scrips with AI
Request Trackers Scrips feature is the built-in automation tool and new AI tools make it easier than ever to build custom conditions and actions to power your RT.
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OpenAI and Request Tracker
Looking at ways OpenAI technology like ChatGPT can be used with Request Tracker.